Returns & Exchanges

At Jolie, we want you to be completely satisfied with your beauty experience, which is why we offer a 30-day window for returns on all products. If a formula isn't the right fit for your skin, our seamless return process ensures a quick resolution or exchange.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.

• 2.
  Pack Your Items

  Securely place the products in their original packaging, ensuring all lids are tightened to prevent leakage during transit.

• 3.
  Label and Ship

  Download and print your prepaid shipping label, attach it to your parcel, and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our quality control team inspects the returned items, your refund will be processed to your original payment method within 5-7 business days.